1. Introduction
At HC HP India, we strive to ensure customer satisfaction with every vehicle purchase. This Refund and Return Policy outlines the conditions under which returns and refunds may be processed.

2. Eligibility for Returns

  • Returns are only applicable for specific cases, such as receiving a damaged or incorrect vehicle.

  • Customers must initiate a return request within [Insert Days] days of delivery.

  • The vehicle must be returned in its original condition with all documents and accessories provided at the time of sale.

3. Refund Process

  • If a return is approved, refunds will be processed within [Insert Days] business days.

  • Refunds will be issued via the original payment method.

  • Any processing fees or deductions (if applicable) will be communicated during the refund process.

4. Non-Refundable Cases

  • Vehicles sold as-is, with pre-existing conditions disclosed at the time of purchase, are non-refundable.

  • Customized or modified vehicles are not eligible for returns.

  • Any vehicle returned with significant wear, damage, or missing documents will not be accepted.

5. How to Initiate a Return or Refund
To initiate a return or refund, contact our support team at:
Email: [Insert Email]
Phone: [Insert Contact Number]
Provide details including your order number, reason for return, and supporting images if applicable.

6. Changes to This Policy
HC HP India reserves the right to modify this policy at any time. Any updates will be posted on our website with the revised effective date.